At KEEVAN CONCEPT, we take pride in delivering high-quality home decor and gifting products. If you are not completely satisfied with your purchase, our return policy ensures a smooth and fair process.

✅ Return Eligibility

You can request a return if:

  • You received a damaged, defective, or incorrect item.

  • The return request is made within 5 days of delivery.

  • The product is unused, in original condition, and has all original packaging and tags intact.

🚫 Non-Returnable Items

The following items cannot be returned:

  • Customized or personalized products

  • Items purchased during sale or clearance

  • Products damaged after delivery due to misuse

  • Items returned without original packaging

🔁 How to Request a Return

  1. Email us at kaushikaenterprises20@gmail.com or call +91 93549 13671

  2. Include your Order ID, reason for return, and photos (if applicable)

  3. Our team will verify and approve eligible requests within 2–3 business days

  4. Once approved, we will arrange return pickup or provide shipping instructions

📦 Return Shipping

  • For damaged or incorrect items, we cover return shipping costs.

  • For other valid returns, customers may be responsible for shipping fees.

💰 Refund After Return

  • After receiving and inspecting the returned item, we’ll process the refund within 5–7 business days.

  • Refunds are issued to the original payment method.

ℹ️ Note:

We reserve the right to reject returns that do not meet the eligibility criteria mentioned above.