At KEEVAN CONCEPT, we strive to offer our customers a smooth and hassle-free shopping experience. However, we understand that sometimes plans change. Please read our cancellation policy below:

✅ Order Cancellation by Customer

  • You may request to cancel your order within 24 hours of placing it or before the order is shipped, whichever is earlier.

  • To cancel your order, please contact us at:

  • Once the order is processed or dispatched, it cannot be canceled.

❌ Order Cancellation by Us

KEEVAN CONCEPT reserves the right to cancel an order due to:

  • Unavailability of products

  • Payment issues or incomplete transaction

  • Incorrect or incomplete shipping details

  • Technical errors

In such cases, a full refund will be initiated to the original payment method.

💸 Refund Process (For Canceled Orders)

  • If your order is eligible for cancellation and refund, it will be processed within 5–7 business days.

  • Refunds will be credited to the original mode of payment.

For any queries, reach out to our customer support. We’re here to help!